Taste of Summer App Privacy Information
At Taste of Summer Pty Ltd ("Taste of Summer", "we", "us" or "our"), we are committed to protecting your privacy and ensuring your personal information is handled responsibly.
This Privacy Information explains what personal information we collect through the Taste of Summer App, why we collect it, how we use it, and the steps we take to protect it.
The Taste of Summer App is provided by Leap Event Technology, which collects information entered by users and securely shares that information with Taste of Summer Pty Ltd for the purposes outlined in this Privacy Information.
For information on how Leap Event Technology collects, uses and protects personal information, please refer to the Leap Event Technology Privacy Policy.
Taste of Summer Pty Ltd manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What Information Do We Collect?
Basic Details
When you register to use the Taste of Summer App, the following information may be collected:
First name
Email address
This information is required to create and manage your account and provide access to app features and services.
Your email address may also be used to send you:
Festival updates and announcements
Event information and reminders
Ticketing and event-related communications
Promotional offers and competitions
Sponsor and partner offers where applicable
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Leap Event Technology may also use your information in accordance with its own Privacy Policy.
Demographic Information
The app may also collect:
Suburb and/or postcode
Gender
Age range
This information helps us understand our audience, measure attendance demographics, evaluate the reach of the festival, and improve future events and experiences.
We may use this information in reports and analysis, generally in an aggregated or de-identified format. Personal information will not be publicly disclosed.
Location Information
The app may collect geographical location information through your device's location services, including GPS data.
You may choose whether to allow location access through your device settings.
If enabled, location information may be used to:
Measure attendance and participation
Understand visitor movement throughout festival sites
Monitor patron flow and usage patterns
Improve event planning and operations
Enhance safety and visitor experiences
Where possible, location information may be analysed in an aggregated or de-identified manner.
How You Use the App
The app may automatically collect information about how it is used, including:
Pages viewed
Features accessed
Content viewed
Session activity
Event schedules, maps and information accessed
Engagement with notifications and promotional content
This information helps us improve the functionality, performance and user experience of the app and assess engagement with festival activities.
Why Do We Collect This Information?
We use personal information collected through the app to:
Provide and manage your app account
Deliver app features and functionality
Understand who is attending the festival
Improve festival programming and visitor experiences
Support event planning and future festival development
Measure engagement with festival activities and content
Conduct research and analytics
Communicate important event information and updates
Deliver marketing communications and promotional offers
Administer competitions, surveys and promotional campaigns
Meet our legal and regulatory obligations
Push Notifications
If you choose to enable push notifications on your device, the Taste of Summer App may send notifications relating to:
Festival schedules and reminders
Program updates
Venue and site information
Changes to event timing or activities
Safety and operational announcements
Competitions and special offers
Festival news and promotional content
You can disable push notifications at any time through your device settings.
Competitions, Giveaways and Promotions
Taste of Summer may conduct competitions, giveaways, surveys, promotions or other activations through the app.
Where you choose to participate, we may collect additional information required to:
Administer the promotion
Verify eligibility
Contact winners
Deliver prizes
Evaluate participation and engagement
Information collected for these activities will only be used for the purposes disclosed at the time of entry, unless otherwise permitted by law.
Sponsor and Partner Offers
The Taste of Summer App may feature offers, promotions, experiences, competitions or content from festival sponsors, exhibitors and commercial partners.
Taste of Summer will not provide your personal information to sponsors or partners for their own direct marketing purposes without your consent, except where:
You choose to participate in a sponsor activation or promotion;
You enter a competition conducted by a sponsor or partner; or
You otherwise provide your information directly to that sponsor or partner.
Where you provide information directly to a third party, the collection, use and disclosure of that information will be governed by that third party's privacy policy.
Do We Share Your Information?
We do not sell, rent or trade your personal information.
We may share information with trusted third-party providers who assist us with:
App operation and support
Event management and delivery
Marketing and communications
Data hosting and storage
Analytics and reporting
Technical support services
These providers are required to appropriately safeguard personal information and only use it for authorised purposes.
We may also disclose personal information where:
Required or authorised by law;
Necessary to protect the safety, rights or property of Taste of Summer, attendees or the broader community; or
Required as part of a business transaction involving Taste of Summer Pty Ltd.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
We work with reputable technology providers and implement security measures designed to protect the information we hold.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Information, comply with legal obligations, resolve disputes and enforce our agreements.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
Links to Third-Party Websites and Services
The Taste of Summer App may contain links to third-party websites, social media platforms, ticketing providers, survey tools or other external services.
These third parties operate independently from Taste of Summer and maintain their own privacy practices.
We are not responsible for the content, privacy policies or activities of third-party websites or services.
We encourage users to review the privacy policies of those providers before providing personal information.
Your Rights
You may request access to, or correction of, the personal information we hold about you.
If you believe your personal information has been handled improperly, you may contact us using the details below.
We will respond to privacy enquiries and requests within a reasonable timeframe and in accordance with applicable privacy laws.
Your Consent
By downloading, registering for or using the Taste of Summer App, you acknowledge and consent to the collection, use, storage and disclosure of your personal information as described in this Privacy Information.
Contact Us
If you have any questions about this Privacy Information or how Taste of Summer Pty Ltd handles personal information, please contact:
Taste of Summer
Email: info@tasteofsummer.com.au
Website: www.tasteofsummer.com.au
For information about how Leap Event Technology collects and handles personal information, please refer to the Leap Event Technology Privacy Policy.